Wednesday, 10 February 2010

Quick wins with intercompany reconciliations

In difficult economic times it’s always easy to focus on the bottom line and simply slash costs. However it’s also possible to achieve quick wins that require little investment whilst laying the groundwork to support future growth for when things do pick up again. A good example of a quick win and one which a number of customers have been investigating in recent months, is that of intercompany reconciliation.

Dealing with intercompany transactions is an essential aspect of the group financial close process and can be split between two key tasks – reconciliation, (sometimes known as matching), and elimination. The two are often confused so let’s first be clear about what these terms represent.

Reconciliation is the process whereby reporting units agree their respective intercompany amounts. For example, if reporting unit A provided $1000 of services to Reporting Unit B, they both need to agree on this in their respective books – intercompany accounts receivable of $1000 for unit A and intercompany accounts payable of $1000 for unit B. The counterparty reporting unit should also be recorded. It sounds simple. However in many organizations there can be hundreds of reporting units with literally thousands of invoices between them. To further complicate things amounts don’t always match exactly as, for example, there may be differences in VAT rates for reporting units in different countries. Often the “matching” is agreed to be within reasonable monetary threshold with narrative provided to explain the why the amounts do not match exactly.

Elimination is the process of ensuring that the reconciled intercompany balances are treated appropriately when consolidating the local accounts of each reporting unit into the group as a whole. Accounts such as revenue are aggregated across reporting units. However intercompany amounts should not as this would result in double accounting – they need to be eliminated. The elimination process can only start once all intercompany amounts have been reconciled and agreed.

In the traditional intercompany matching and reconciliation process employed by most companies, the responsibility for resolving discrepancies in the intercompany balances declared by reporting units often falls on corporate headquarters. Generally this means that staff members in the central finance function are involved in checking balances, correcting errors, and contacting reporting units to resolve issues and intervene in disputes. This process results in an inefficient vertical flow of information between headquarters and reporting units and back again, as shown in the diagram below. The process is also hindered by the means of communication employed which typically involve telephone calls, e-mails and faxes, all of which are is time-consuming and delay the corporate close.





A more direct approach, one based on best practice, is where reporting units adopt a peer-to-peer reconciliation process to communicate and resolve differences directly with each another. This transfers responsibility for getting things right from the central finance function to the reporting units themselves. At the same time, the units could use any improvements in process automation as a catalyst to eliminate errors from the process, thus improving the accuracy of reported figures as well.

The bottleneck slowing down the reporting process is the time taken at headquarters to participate in the reconciliation process. If reporting units could deal directly with one another in a peer-to-peer fashion, this obstacle would be eliminated, and the intercompany process would fall away from the group financial close’s critical path. Such an achievement would free central finance staff from time spent on non-value-added tasks, enabling far more time to analyze data rather than just gathering and reconciling it, as shown below.




While many financial consolidation and reporting systems available today do provide functionality that supports the intercompany reconciliation and elimination processes, they are strongly oriented towards elimination and serve to maintain the status quo where corporate headquarters is the bottleneck. However, dedicated peer-to-peer intercompany reconciliation systems also exist and can be deployed alongside any consolidation application to gain that much needed quick win.

If you’re interested in learning more about peer-to-peer intercompany reconciliation, download our white paper Improving Intercompany Reconciliation for a Faster Close which also includes cost/benefit examples that allow you to estimate the type of ROI you can expect.

Monday, 25 January 2010

SAP Performance Management Event - Tuesday 23rd February, London

The CFO's influence within a business has increased amid economic uncertainty as demands for closer attention to be paid to expenditure have taken precedence. CFOs are now being asked to provide more detailed intelligence and performance insight across their businesses, a role commonly referred to as the "Chief Performance Officer."

But are some CFOs already performing this vital dual role without realising it?  You can be amongst the first to hear the results of a recent study undertaken by Financial Director Magazine entitled "Super CFO - are you also a Chief Performance Officer?", revealed by its Editor, Melanie Stern.

Click here for details

Monday, 11 January 2010

Accelerated insights into profitablity reports


Having spent the last few months working with a team to develop an accelerator that customers can use to expedite the analysis and reporting of data generated in SAP BusinessObjects Profitability and Cost Management, I’ve come to realize that the hours I waste bird-watching are actually well-spent. I’m not a ‘twitcher’ travelling all over the country at the drop of a hat on the off chance of bagging some rarity that I haven’t seen before. I just leave the house and wander down the marsh with a pair of binoculars and a spotting scope, happy to see what’s around. Part of the enjoyment is the process of identifying exactly what it is you’re looking at. The shape, size, markings and movements of a bird all help towards a positive identification - along with other other information about whether the specie is likely to be found in such habitat at this time of year. But unless you get a clear view of the particular features that leads to a positive identification, you typically end up undecided between a couple of possible species and quite often you just have to tag it as a ‘LBJ’ – little brown job – and move on. Seasonal and age-related changes in plumage don’t make it any easier and some genera such as warblers can be very confusing – for me at least.

Business managers are presented with many of the same challenges when it comes to actively managing customers in order to optimize profitability. If they used an accurate and reliable costing methodology then they can be pretty sure whether an individual customer is profitable or not, but that’s only half the battle. Often the biggest challenge is to identify the underlying factors that make a particular customer unprofitable in order to take actions that moves them into profit. It could be that they are enjoying more favourable discounts than other customers or they are only buying low margin products, but even this might escape your notice unless you had adopted best practice and analysed profitability across multiple dimensions. A more likely scenario is that the way certain customers are doing business with you is resulting in an abnormally high cost to serve; things such as placing a high number of small value orders, generating a high level of returns or needing special processing that results in additional costs. But until you have identified exactly what it is that makes certain customers unprofitable, you cannot possibly take corrective action.

The Customer Value Accelerator that our team has developed does all the hard work for you and contains pre-formatted profitability reports and analysis of the factors that are the typical discriminators between profitable and unprofitable customers and products in a specific industry. Needless to say, it’s not exhaustive, but others can be easily added in. The net result is that you get rapid insight into where the issues really lay and what actions need to be taken to improve the bottom line. That way there’s no indecision, - just crystal clear focus that tells you everything you need to know. Surely birdwatching would lose most of its appeal if it was that easy!